Telecommunications expert reports: carriers, networks and services
Disputes with carriers and network providers are highly technical: availability, latency, resolution times or billing for services that did not work. Proving what happened requires engineering knowledge and industry experience.
When you need it
- Outages and SLA breaches on business circuits.
- Billing for services not delivered or poorly sized.
- Disputed number porting, cancellations and carrier switches.
- Coverage, Wi-Fi or cabling problems in buildings and offices.
What's included
- Review of contracts, SLAs, trouble tickets and service reports.
- Analysis of network, call and SMS records.
- On-site technical measurements where needed.
- Expert report and testimony in court or arbitration.
Why me
I am a telecommunications engineer with more than 27 years' experience in the ICT sector, including at telecom operators, so I know how these services and contracts work from the inside.